General Enquiries: +61 7 5534 4944
Currumbin Clinic Specialist Centre: +61 7 5525 9628
Currumbin Clinic Day Programs: +61 7 5525 9682

FAQs

About Currumbin Clinic

What disorders does the Clinic treat?

The Clinic provides treatment for most general mental health disorders, including:

  • Alcohol abuse/dependency
  • Bipolar disorder
  • Depression
  • Drug abuse/dependency
  • Obsessive compulsive disorder
  • Post traumatic stress disorder
  • Psychotic disorders
  • Memory disorders

Each patients individual circumstances are assessed to determine suitability for admission.

Will I be covered by my private health insurance?

This depends on your health insurance provider and your level of cover.

When you call to ask about an admission the Assessment Co-ordinator will arrange a fund check with your health insurer to obtain information of any potential costs to be paid on your behalf.

You will be informed of any gap or extra payments required by your health fund.

What if I am uninsured?

Patients without private health insurance may choose to cover their own costs.

Estimates are available from out office staff.

Uninsured patients are required to pay the estimated Clinic account at the time of admission.

Are private rooms available?

Accommodation consists of both private rooms with an en suite bathroom, and twin share rooms with an en suite bathroom.

Naturally for the twin share rooms, you will share a room with a person of the same gender.

 

Admission to Currumbin Clinic

How do I arrange admission to the Clinic?

Please call the Clinic and ask for the Assessments Co-ordinator to discuss your admission.

The Assessments Co-ordinator will conduct an over the phone assessment with you and discuss your individual case with an accredited Clinic Psychiatrist. The psychiatrist will review your case. The Assessments Co-ordinator will contact you to advise if your admission is approved.

A letter of referral from your General Practitioner or treating Psychiatrist is required at the time of admission.

Do I need a letter of referral from my doctor?

Yes. A letter of referral from your General Practitioner or treating Psychiatrist is required at the time of admission.

This can be made out to a specific Psychiatrist if you know which doctor you are being admitted under, or alternatively made out to the admitting Doctor at Currumbin Clinic.

Does the Clinic accept admissions after business hours?

Currumbin Clinic accepts referrals for admissions from Consultant Psychiatrists and General Practitioners, and can accomodate weekend admissions.

Health professionals can arrange referrals by speaking with our Admissions Co-ordinator by calling 1800 119 118.

Can I drive myself to the Clinic?

Please be advised that patients are encouraged not to drive themselves to the Clinic as vehicle parking facilities for inpatients are not available onsite. It is recommended you arrange a family member or friend to drive you to the Clinic. Limited visitor parking is available onsite.

Patients are not permitted to keep motor vehicles parked on Clinic grounds during admission. If you have driven yourself to the Clinic you are required to surrender your keys to nursing staff and arrange for a family member or friend to remove your vehicle within 24 hours of your admission. Patients are not permitted to drive a motor vehicle during their admission however those requesting to do so require the approval of their treating Psychiatrist.

Packing for Your Stay

What should I bring with me for my stay at the Clinic?

   Please remember to bring the following to the Clinic with you (as is relevant to you):

  • Your letter of referral
  • Medicare card
  • Private health insurance membership card
  • Concession card
  • Veterans' Affairs entitlement card
  • Safety Net or pharmacy entitlement card
  • Workers Compensation or other relevant insurance details
  • All medications you are currently taking (in original packaging) and any repeat scripts
  • Casual comfortable day clothes and footwear
  • Sleepwear, dressing gown and slippers
  • Personal toiletries (e.g. toothbrush, toothpaste, soap)
  • Glasses and physical aids (e.g. walking sticks, hearing aids)
  • Sufficient cash for incidental expenses

 Please note that if you bring any electrical appliances with you such as a laptop, they must be tested by our Maintenance Department for safety reasons.

Please don't bring the following items with you:

  • Large sums of money
  • Other valuables

The clinic accepts no responsibility for the security of patient possessions, including jewellery, watches and money. Any valuables brought into the clinic can be signed into our security safe for the duration of your stay.

Can I bring my mobile phone?

You can bring your mobile phone as well, but you'll need to turn it off while participating in group activities, and at 10:00pm in order to avoid disturbing other patients.

Can I bring other electrical appliances with me such as my laptop and hairdryer?

Yes. Please note that if you bring any electrical appliances with you such as a laptop, they must be tested by our Maintenance Department for safety reasons. The Clinic accepts no responsibility for the security of patient possessions.

Can I bring my own pillow and photos of family and friends?

Yes. Please bring these items, particularly if this will help you feel more comfortable.

Please note that photos and pictures are not able to be hung or displayed on the walls.

 

Staying at Currumbin Clinic

Once admitted to Currumbin Clinic as a patient, will I be allowed to leave at my own will?

Currumbin Clinic only accepts voluntary patients. The general guidelines regarding leave are:

  • No leave from the Clinic is permitted for the first 24 hours following admission.
  • All leave following the initial 24 hour assessment period needs to be approved by your treating Psychiatrist.
  • All requests to undertake leave approved by your treating Psychiatrist need to be discussed with nursing staff prior to your departure from the Clinic.
How long will I need to stay in the Clinic?

Your length of stay is determined by your individual needs and as determined by discussions with your treating Psychiatrist and the treating clinical team.

What can I expect during my stay at Currumbin Clinic?

During your admission, you'll be encouraged to participate in lectures, discussion groups and group therapy sessions.

These are an important component to our programs as they provide an opportunity to explore emotional and behavioural patterns. They also provide education about your disorder and  to help you to work towards better health.

Can I have visitors while staying at the Clinic?

Yes. Visiting hours are as follows:

 Monday to Friday: 4:00pm until 8:00pm

Saturday and Sunday: 1:00pm until 8:00pm

As attendance at group therapy sessions are an integral component of your treatment, visitors are not permitted during these times.

If there is a particular reason for visitors needing to visit outside of these times please discuss with the nursing staff on the unit.